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SURGERY
TIMES
Doctors
| Monday - Friday |
8.00 - 11.30am |
2.00 - 5.30pm |
(Times vary depending on individual GP)
Nurses
| Monday - Friday |
8.30am - 12 noon |
2.00 - 5.20pm |
(Times vary depending on individual nurse)
Health Care Assistant
| Tuesday |
8.00 - 11.30am |
| Thursday |
8.30 - 11.30am |
2.00 - 4.50pm |
| Friday |
8.30 - 11.30am |
3.00 - 5.40pm |
Phlebotomist
We have a phlebotomist who works Monday Wednesday, and Friday morning 8.30 - 11.30am.
RECEPTIONISTS
The central point of the practice is the reception area, where you will find our
trained staff available to help you. It is sometimes necessary for them to ask
detailed questions to enable the doctors to assess the urgency of the problem.
You are not obliged to give medical information but any details you do give will
be treated with total confidentiality. When making a call please give your name,
address and telephone number.
TELEPHONE CALL ROUTING
Our telephone system will direct your call to the appropriate person if you choose the correct option.
Option 1 is for anything to do with making, cancelling or changing an appointment.
Option 2 is for all other queries for example, home visit requests, leaving a message for a GP or wishing to speak to a GP. Please be aware that doctors are not to be disturbed during surgery unless it is for urgent advice.
Option 3 is for anything to the do with your repeat medication.
OUT-OF-HOURS
NHS Direct is available for urgent and routine medical advice 24 hours a day and can be contacted by telephone on 0845 4647 or you can access information on their website at www.nhsdirect.nhs.uk. The local telephone number for NHS Direct is 01234 326516.
NHS WALK-IN CENTRE
The nearest walk-in centre is Putnoe NHS Walk-in Centre is located at 93 Queen's Drive Putnoe, Bedford. Telephone 01234 292969.
ACCIDENT & EMERGENCY
The nearest hospital providing A&E services are Bedford General and Lister Hospital, Stevenage.
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